innovating

Case Study - Sanitized.com.au

Transforming Operations with a Scalable Digital Solution

With rapid business growth, they needed an internal system that could automate shift scheduling, streamline task assignments, and improve overall team coordination. Techtonic.id helped solve this issue by building a robust workforce and task management platform, providing real-time insights into cleaning operations while enhancing efficiency and accountability across their workforce.

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mountain
Industry
Facility Services
Location
Melbourne, Australia
Year
2023
Duration
5 months
Background

Sanitized.com.au is a Melbourne-based commercial cleaning company specializing in the management of public areas in apartment buildings and office towers. Established in 2014, the company started with a single office tower but quickly expanded to manage multiple buildings and a growing team of cleaning staffs. As their operations scaled, their manual processes using spreadsheets and messaging apps became inefficient and inadequate, prompting them to seek a more robust digital solution.

sanitized-screenshot-1
sanitized-screenshot-2

Proposed Solutions & Key Features

We developed a comprehensive digital solution consisting of three integrated platforms:

App for Cleaning Staff

  • Shift & Task Management: Cleaners can view their assigned shifts, locations, and detailed task lists with time slots and proof-of-work photo uploads.

  • Attendance Tracking: Geofencing ensures accurate check-in/check-out, reducing fraudulent attendance claims.

  • Communication Tools: Announcements and in-app notes enable seamless updates and task-related notifications.

  • User Profile Management: Cleaners can update their details, access FAQs, and review policies.

App for Building Manager

  • Real-time Monitoring: Managers can track ongoing cleaning activities, assigned staff, and progress updates.

  • Request System: Ability to raise special cleaning tasks outside of scheduled routines.

  • Automated Reports: Monthly reports on completed cleaning tasks and building maintenance activities.

Back Office Platform

  • User & Building Management: Centralized system for managing all users, buildings, and schedules.

  • Task Management & Shift Scheduling: Efficient allocation of resources based on building requirements.

  • Attendance Tracking: Detailed logs of staff attendance, work hours, and overtime analysis.

  • Automated Reports: Performance and building maintenance reports generated at regular intervals.

By opting for a Progressive Web App (PWA) - based system, we eliminated the need for AppStore / PlayStore approvals and ensured easier long-term maintenance while delivering an intuitive and highly functional solution.

Key Takeaways

  • Scalability: The new system enables Sanitized.com.au to manage an increasing number of buildings and staff efficiently.

  • Operational Efficiency: Shift management, task tracking, and reporting are now automated, reducing manual work.

  • Data Accuracy: Geofencing and attendance tracking minimise human errors and fraudulent check-ins.

  • Enhanced Communication: Real-time updates and request management improve coordination among staff and building managers.

  • User-Friendly Interface: The PWA ensures accessibility across devices without the need for app store updates.

Built with

  • NextJS + TypeScript
  • Tailwind + Ant Designs
  • Laravel + PHP
  • MySQL
  • AWS + Vapor
  • BunnyCDN
  • Figma
  • Framer
Sanitized.com.au

"Techtonic.id helped us transition from a completely manual process to a streamlined, automated system that scales with our business. Their approach made the entire process painless and manageable. The solution has drastically improved our day-to-day operations, and we now have real-time insights into our workforce like never before. Truly a game-changer!"

Hansel Widjaja
Chief Executive Officer

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